At Lana Marketing Store, we are committed to delivering your orders safely and on time. Please review the details of our shipping and delivery process below.

1. Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods

We partner with reliable carriers to ensure safe and timely delivery of your bathtubs and accessories. Shipping methods may vary depending on your location and order size.

3. Delivery Timeframe

Standard delivery times typically range between 5–12 business days after processing. Please note that delivery times may vary depending on your location, product availability, and carrier schedules.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order weight or size. Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this link to follow your shipment’s progress until it arrives at your doorstep.

6. International Shipping

Currently, we only ship within the United States. We do not offer international shipping at this time.

7. Delayed Deliveries

While we strive to deliver all orders on time, unexpected delays caused by weather, carrier issues, or supply chain disruptions may occur. We will notify you promptly if your order is affected.

8. Incorrect Addresses

Customers are responsible for providing accurate shipping details. Lana Marketing Store is not liable for delays or losses due to incorrect or incomplete addresses.

9. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the package and product. We will work quickly to resolve the issue with a replacement or refund.

10. Contact Us

For any questions about shipping and delivery, please reach out to us:

Address: 116 S Ave C, Cross Plains, TX 76443, USA
Phone: +1 281 223 3260
Email: support@lanamarketing.store