What types of bathtubs do you offer?

We offer a wide range of bathtubs including alcove, corner, drop-in whirlpool, and freestanding tubs to fit different bathroom layouts and styles.

Do you sell products directly from the brands?

We are an independent retailer. While we feature trusted brands such as Bootz Industries, Kohler, Universal Tubs, Comfortflo, and AKDY, we are not directly affiliated with or authorized by these manufacturers unless otherwise stated.

Do your products come with a warranty?

Manufacturer warranties may not always apply to purchases made through our store. If a warranty is included, it will be listed on the product page. For additional warranty inquiries, we recommend contacting the brand directly.

How can I be sure the bathtub will fit in my bathroom?

Each product page includes detailed specifications such as dimensions, drain placement, and installation type. We recommend measuring your bathroom space carefully before ordering.

Do you provide installation services?

We currently do not offer installation. However, we recommend hiring a licensed professional to ensure safe and proper setup of your bathtub.

How long does shipping take?

Shipping times vary based on your location and product availability. Most orders are processed within a few business days, and estimated delivery times are provided at checkout.

Do you ship internationally?

At this time, we primarily ship within the United States. Please check our Shipping Policy for updates or contact our team for specific requests.

What is your return policy?

We accept returns within the defined return window as long as the product is unused, undamaged, and in its original packaging. Please refer to our Return & Refund Policy for full details.

What should I do if my order arrives damaged?

If your bathtub arrives damaged or defective, contact us immediately with photos and order details. Our support team will guide you through the return or replacement process.

Which payment methods do you accept?

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and Buy Now, Pay Later options on qualifying orders.

How can I reach customer support?

You can contact us anytime by email at support@lanamarketing.store or by phone at +1 281 223 3260. We’re here to assist you with any questions